COURSE: Holiday Service Levels
Speed to your Customers, intro
Service levels or delivery to your customers, is one of the most important marketing decisions you can make in your shipping strategy. Holiday activity will effect service levels and your business should be prepared to react to changes in service levels.
- All levels
- English
Course Description
What
What service levels are, how they fit into your marketing plan and shipping strategy. Service levels appear on invoices. It's important to know what they do so the business can forecast shipping expenses.
Why
Service levels, or the speed in which your business get packages to customers, is partly a marketing and operations decision. The decision on what service level to offer customers effects multiple parts of the business and direct shipping costs will fluctuate based service level options.
How
We'll talk about how service levels become important during the holidays so you're not surprised with hidden expenses.
What you’ll learn
- Service Levels
- Service levels & marketing decisions
- Cost to service levels
- Holiday effect on service levels