COURSE: Shipping Strategies Avoid Costly Mistakes
Go Beyond "Rates", Get A Shipping Strategy
A business plan is important. A plan to operate your shipping and logistics is just as important. Planning out solutions ahead of time will save you money and avoid costly mistakes. Have you thought about the many pitfalls and roadblocks your customers could encounter along their shipping journey? What will you do if there is an interruption to your customer's delivery service? Do you have a policy in place for returns and damages? Answers to these questions can often lead to an increase, or decrease, in customer loyalty. We all have encountered problems with a shipping mistake such as a late arrival or lost packages, it’s aggravating! What if that happens to your customers? What is going to be your response? If you don’t have a shipping strategy, let’s get started on the path to making one right now! Your future self will thank you for it.
- All levels
- English
Course Description
What
Why a shipping strategy is important and how to start developing one for your business.
Why
Without a shipping plan you will be subject to the whims of carrier service interruptions, crappy rates, frustrated customers and they will blame you for it. Get ahead of those issues and make a plan. Be proactive instead of reactive.
How
Take a snapshot of what your shipping program looks like right now. Do you have the ability to react and adapt to market forces or is it just based around the cheapest rates? Use the Shipbusters Workbook to help you discover problems that you haven't considered.
What you’ll learn
- Rates are just one small part of a shipping strategy
- Whatever you don't think of now, will cost you money
- Why dealing with shipping at the end is a bad idea
- You can get help in creating your own shipping strategy
COURSE: Shipping is a strategy
Understanding your shipping strategy
You have a business strategy so why not have a shipping strategy?
- All levels
- English
Course Description
What
Why having a plan is important.
Why
Your business will lose money with out a well thought out strategy.
How
You'll learn by studying your own business.
What you’ll learn
- A plan to incorporate rates
- How to manage carrier relationships
- Managing customer expectations
- How to map a plan for the Holidays